LCS Heating & Cooling, LLC
Customer Service Representative
Full Time • Indianapolis
Benefits:
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
- Training & development
LCS Heating and Cooling is an established, locally owned and growing company. We have an awesome team that works well together. We are looking for someone who wants to contribute to this team atmosphere! In this position, you’ll be the first impression of LCS and our 7-Star service! Responsibilities include:
- Answering incoming calls and managing up to two phone lines.
- Overseeing and growing HVAC maintenance memberships.
- Making outbound calls and sending outbound text/emails to existing client base.
- Completing technician follow-ups.
- Consistent communication, internally and externally.
This position might be a great fit for you if you have the following qualities:
- Reliability: To be prompt and reliable. We promise you can count on us, so we need to be able to count on you!
- Organized: To manage two phone lines, as well as HVAC maintenance agreements.
- Disciplined: To learn and follow company workflow processes within company software.
- Team Player: To actively participate in team meetings.
Candidates must enjoy talking on the phone and interacting with people! This position is #1 on phones, so will have lots of client interaction. Prior HVAC office experience is not required, however, proficiency in Microsoft Office, professionally using email, the ability to type, and the qualities listed above are a must. Experience using software is not required, but preferred.
This position is hourly based, with opportunity to earn bonus. It is a full-time position M-F, 8am-4:30pm. There is potential for a hybrid home/in-person work schedule, however, being full-time in the office is a requirement for several months. This is to complete training, properly learn the position and build trust with the team.
Benefits include:
This position is hourly based, with opportunity to earn bonus. It is a full-time position M-F, 8am-4:30pm. There is potential for a hybrid home/in-person work schedule, however, being full-time in the office is a requirement for several months. This is to complete training, properly learn the position and build trust with the team.
Benefits include:
- Insurance: Health, vision, life, supplemental
- Retirement with company match
- PTO, paid holidays, paid birthday off, extra PTO earned on each anniversary
- Paid training
- Company shirts, hoodies & hats
- Fun company outings- typically three per year!
We look forward to reviewing your resume!!
Compensation: $20.00 - $25.00 per hour
There are many exciting options for a career in HVACR waiting to be explored.
If you’re looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you’ve come to the right place!
(if you already have a resume on Indeed)
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Jobs Are Available Now!
When considering a position in HVAC you are considering a career path that grants you the opportunity to find a job today. The demand for skilled tradespeople continues to grow across the USA.
More Than Just a Career.
HVACR supports all aspects of modern life. By working in HVACR you are helping to ensure food, medicine, and comfort are maintained. A career in HVACR allows you to make a difference.
Opportunity for Career Advancement.
Choosing a career in the HVAC industry presents you with an exciting professional path that promises job security and excellent earnings potential.
Excellent Pay.
HVACR professionals make an average of $47,000 per year. This is as much as many college graduates make, without the burden of debt, or the stress of having to deal with an oversaturated job market.
The Future Is Bright:
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. The HVACR industry is projected to have nearly 115,000 job openings by 2026. Our industry is growing much faster than many other fields and provides stable long-term jobs.
New Technologies.
HVACR offers opportunities to work in high-tech, innovative fields. New HVACR is being designed to be more environmentally friendly by using less energy and less polluting chemicals.
Variety of Career Paths.
HVAC technicians work with everything from pipes to electrical systems, so it's more varied than other trades. Start out as a technician in the HVAC industry and you could move on to become a service manager, move into sales, morph into building maintenance, or start your own HVAC business.