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Dispatcher/Customer Service Representative Wailuku

CPR Air Conditioning

Dispatcher/Customer Service Representative

Full Time • Wailuku
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Vision insurance
  • 401(k) matching
  • Bonus based on performance
  • Free uniforms
  • Paid time off
  • Training & development
About Us:

CPR is a leading provider of HVAC and IAQ; installation, servicing and maintaining our market (Maui County) area. We specialize in finding cost-effective solutions for our customers whether they are installing HVAC or other IAQ systems for the first time or expanding their existing systems.

Job Description:

  • Answer and direct phone calls in a polite and professional manner
  • Schedule appointments and maintain calendars
  • Maintain purchase order numbers list and maintenance schedules
  • Follow up on scheduled jobs to ensure completion or rescheduling
  • Maintain communication with technicians in the field
  • Assist Service Manager with estimates 
  • Handle sensitive and confidential information with integrity
  • Maintain email

Job Qualifications: 

  • High school diploma or equivalent; additional qualifications a plus
  • Excellent proofreading, spelling, grammar, arithmetic and business writing skills.
  • Ability to work under time and backlog pressure for extended periods of time.
  • Ability to handle multiple tasks efficiently.
  • Proven experience in a customer service environment, preferably in HVACR contracting or building services industry.
  • Ability to negotiate orders with suppliers to ensure prompt and timely receipt of materials 
  • Excellent oral and written communication skills
  • Proficient in Microsoft Office Suite and other office software
  • Strong organizational and multitasking abilities
  • Attention to detail and accuracy

Benefits:

  • Personal medical insurance after 30-days
  • Dental insurance after 30-days
  • Vision after 30 days
  • 11 paid holidays after 90-days
  • End of the year bonus
  • 401k matching after 1-year

Note: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
Compensation: $18.00 - $25.00 per hour




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Benefits of working as an HVACR Technician

 
Jobs Are Available Now!
When considering a position in HVAC you are considering a career path that grants you the opportunity to find a job today. The demand for skilled tradespeople continues to grow across the USA.
More Than Just a Career.
HVACR supports all aspects of modern life. By working in HVACR you are helping to ensure food, medicine, and comfort are maintained. A career in HVACR allows you to make a difference.
Opportunity for Career Advancement.
Choosing a career in the HVAC industry presents you with an exciting professional path that promises job security and excellent earnings potential.
Excellent Pay.
HVACR professionals make an average of $47,000 per year. This is as much as many college graduates make, without the burden of debt, or the stress of having to deal with an oversaturated job market.
The Future Is Bright:
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. The HVACR industry is projected to have nearly 115,000 job openings by 2026. Our industry is growing much faster than many other fields and provides stable long-term jobs.
New Technologies.
HVACR offers opportunities to work in high-tech, innovative fields. New HVACR is being designed to be more environmentally friendly by using less energy and less polluting chemicals.
Variety of Career Paths.
HVAC technicians work with everything from pipes to electrical systems, so it's more varied than other trades. Start out as a technician in the HVAC industry and you could move on to become a service manager, move into sales, morph into building maintenance, or start your own HVAC business.