HVAC SERVICE FIELD SUPERVISOR
Full Time • Augusta
WHO WE ARE
Busby’s is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company.
WHY CHOOSE BUSBY’S
- Total Comp - $60K - $70K+ w/spiffs, incentives & bonuses, based on experience
- Includes company vehicle, phone, tablet and fuel card
- Monday-Friday schedule. No on-call rotation
- Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
- Optional vision, dental and supplemental insurance
- Employee relief fund
- Life Insurance
- Retirement 401K
- Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
- 8 paid holidays per year
- Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one
- Bereavement Leave: Worry-free time off when you need it most
- Opportunities for advancement
- Dave Ramsey’s SmartDollar financial wellness program
- Continuing education
- Incentive contests
- Active in community
- Dream team (office) dedicated to your success
- Complimentary Sam’s Club membership
- Free Comfort Club maintenance membership
- Employee events, appreciation days, and more
POSITION SUMMARY
The Service Field Supervisor provides daily leadership, coaching, and support to the service technician team to ensure exceptional workmanship, outstanding customer experiences, and consistent achievement of department goals.
This role is responsible for field-level performance — ensuring technicians are productive, well-trained, safety-focused, and aligned with the company’s values. The Field Supervisor acts as the bridge between the office and the field, helping translate strategy into action and supporting real-time decision-making.
This role is Monday- Friday with a 7AM start time. Technical support phone calls may occasionally extend past business hours. A normal schedule for this position would include 3 days a week riding with techs, doing in-field coaching and 2 days a week running calls solo or with a trainee.
QUALIIFICATIONS
- Minimum 5 years of experience as a residential HVAC service technician
- Strong diagnostic and repair expertise in HVAC systems
- EPA certification
- NATE certification
- Demonstrated leadership or mentoring experience
- Excellent communication and coaching skills
- Strong customer focus and problem-solving abilities
- Valid driver’s license and clean driving record
VIDEO – LEARN MORE
Learn what it’s like to work at Busby’s – www.busbys.com/careeers
Compensation: $60,000.00 - $70,000.00 per year
There are many exciting options for a career in HVAC waiting to be explored.
At Busby’s we do a lot more than just work together. This a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. We are known for our caring work culture, next level customer service, excellent benefits and commitment to training & education. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow and opportunities to excel. You’ll build life-long friendships at Busby’s.
WHAT WE OFFER
• Family-oriented safe and modern work environment
• Our top performers are among the highest paid in Augusta
• Company-wide bonus plan based on achieving annual revenue goals
• Medical, vision and dental insurance (company pays 60% of premium)
• Life insurance
• Employee relief fund
• Christmas Club savings Account
• Complimentary Sam’s Club membership
• Industry-leading, company-paid training
• Dave Ramsey’s "Smart Dollar" financial wellness program
• Free Comfort Club (maintenance) membership
• Industry certifications
• Retirement 401K
• Holiday pay & immediate accrual of paid time off (PTO)
• Optional supplemental insurance programs
• Tremendous opportunities for advancement
We’ve been at this since 1945. Check out the thousands of Google 5-star reviews and see our commitment to excellence for yourself (https://bit.ly/BusbysGoogleReviews). If you want to be part of something bigger than just a job – explore our job opportunities below to find exactly what you’re looking for.
(if you already have a resume on Indeed)
Or apply here.
Jobs Are Available Now!
When considering a position in HVAC you are considering a career path that grants you the opportunity to find a job today. The demand for skilled tradespeople continues to grow across the USA.
More Than Just a Career.
HVAC supports all aspects of modern life. By working in HVAC you are helping to ensure improved air quality, heat and air conditioning are maintained. A career in HVAC allows you to make a difference.
Opportunity for Career Advancement.
Choosing a career in the HVAC industry presents you with an exciting professional path that promises job security and excellent earnings potential.
Excellent Pay.
HVAC professionals make an average of $35,000 - $75,000 per year. This is as much as many college graduates make, without the burden of debt, or the stress of having to deal with an oversaturated job market.
The Future Is Bright:
Job growth for HVAC Technicians is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. The HVAC industry is projected to have nearly 115,000 job openings by 2026. Our industry is growing much faster than many other fields and provides stable long-term jobs.
New Technologies.
HVAC offers opportunities to work in high-tech, innovative fields. New HVAC units are being designed to be more environmentally friendly by using less energy and less polluting chemicals.
Variety of Career Paths.
HVAC technicians work with everything from pipes to electrical systems, so it's more varied than other trades. Start out as a technician in the HVAC industry and you could move on to become a service manager, move into sales, morph into service & maintenance, or start your own HVAC business.