Position Summary:
To assist in achievement of the company's strategic objective and annual goals through the
delivery of exceptional service and support reflective of Sensigreen Heating, Cooling, &
Insulation (the Company) vision, mission, purpose, and values.

Responsibilities:
• Create a positive customer experience.
• Assist in the installation of HVAC related equipment according to manufacturer's specifications.
• Assist in the completion of all required documentation, including install checklist, on services and records.
• Understand when to issue "Lock Out/Tag Out" tag and the required follow-up steps.
• Transport materials and tools to the job site and provide proper accounting of assigned tools.
• Keep truck clean, stocked and accurately inventoried.
• Protect customer's home from damage while working and leave customer's home cleaner than when we arrived.
• Inform a technician, team lead, supervisor, and/or manager if the customer does not have HVAC service before leaving the call.
• Inform a technician, team lead, supervisor, and/or manager of any safety issues.
• Perform other duties as assigned. 

Position Requirements:
• EPA Certified or currently pursuing.
• A high school diploma or general education degree (GED) required.
• HVAC training school or on the job training.
• A valid driver's license and approved to drive by Company's insurance carrier.
• Must be highly organized with good attention to detail and follow through.
• Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
• Team player working in a team environment.
• Excellent customer service skills with desire to exceed customer expectations.
• Must be able to use a computer tablet, smart phone and read a map or follow GPS.

Physical Requirements:
• Work in indoor/outdoor elements with extreme variation in temperatures and weather conditions (heat, cold, rain, snow) at least 70% of the time.
• Climb ladders and steep stairs. Majority of time spent standing, stooping, bending, crouching, kneeling, sitting, and reaching. Often works in tight spaces such as attics and/or crawlspaces.
• Must be able to lift 50 pounds with ability to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices).
• Occasionally works from heights 15 feet or higher above ground.
• Carry 24 ft extension ladder alone and/or 40 ft extension ladder with a fellow-coworker on most jobs.
• Have good visual acuity.