Century Mechanical Holdings
HVAC Administrator Dispatcher
Full Time • CM-Copperhead
Benefits:
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Maintains the service technician, plumber and electrician schedules
Schedules technician or plumber for service calls to maximum efficiency.
Schedules technician, plumber or electrician return trips with customers to complete jobs after arrival of parts.
Maintains on-call schedule for service electrician and after-hours service procedures.
Enters service calls, schedules calls, and generates call debriefing with electricians daily.
Maintains customer database, ensuring complete, accurate, and updated entry of information
Responds to customer inquiries regarding company schedule and requested lead times, equipment service, and service invoicing, and general inquiries.
Responds to electrician requests both by online and phone.
Follows up and schedules preventative maintenance service appointments.
Reviews completed service work orders for accuracy.
Prepares invoices and timecards for processing.
Participates in all company-sponsored training classes.
Effectively manages conflict resolution with clients through clear communication, addressing all concerns, questions, or problems expediently.
Always maintains a professional image by:
Following safety policies and procedures.
Abiding by ALL standards of performance and code of ethics.
Maintaining a courteous demeanor with all customers and associates.
Requirements
Required knowledge, skills and abilities:
Minimum three years of experience in related industry dispatch and coordination.
Geographical knowledge of the service area and/or map reading skills.
Advanced communication and customer service skills.
Experience in using Microsoft Word and Excel.
Valid driver’s license and a clean driving record.
Ability to pass a background check and drug screen.
Compensation: $22.00 - $29.00 per hour
There are many exciting options for a career in HVACR waiting to be explored.
If you’re looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you’ve come to the right place!
(if you already have a resume on Indeed)
Or apply here.
Jobs Are Available Now!
When considering a position in HVAC you are considering a career path that grants you the opportunity to find a job today. The demand for skilled tradespeople continues to grow across the USA.
More Than Just a Career.
HVACR supports all aspects of modern life. By working in HVACR you are helping to ensure food, medicine, and comfort are maintained. A career in HVACR allows you to make a difference.
Opportunity for Career Advancement.
Choosing a career in the HVAC industry presents you with an exciting professional path that promises job security and excellent earnings potential.
Excellent Pay.
HVACR professionals make an average of $47,000 per year. This is as much as many college graduates make, without the burden of debt, or the stress of having to deal with an oversaturated job market.
The Future Is Bright:
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. The HVACR industry is projected to have nearly 115,000 job openings by 2026. Our industry is growing much faster than many other fields and provides stable long-term jobs.
New Technologies.
HVACR offers opportunities to work in high-tech, innovative fields. New HVACR is being designed to be more environmentally friendly by using less energy and less polluting chemicals.
Variety of Career Paths.
HVAC technicians work with everything from pipes to electrical systems, so it's more varied than other trades. Start out as a technician in the HVAC industry and you could move on to become a service manager, move into sales, morph into building maintenance, or start your own HVAC business.